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Spa Policy

Spa Policy

  • Please arrive 15 min prior to your appointment
  • Booking prior to arrival is recommended to secure treatments
  • Credit  Card or Gift Voucher Number is required at time of booking
  • 24 hours advance notice is required for cancellations or rescheduling,
    after which 50% of the treatment(s) will be charged for
  • Late arrivals will have their treatment times reduced accordingly
  • Prices are subject to change without notice
  • Management and staff are not liable for loss or damage to personal property
    Please  leave your valuables at home
  • Treatments and packages are non-refundable, non-transferable within 24 hours of the appointment booking and may not be exchanged for other treatments or products
  • Gift Vouchers are valid for treatments only and will not be exchanged for products or cash
  • Mobile phones to be switched off or put on silent
  • Please notify your therapist if you have any medical condition that may be affected by our services

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